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Returns

Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).


You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). For any packages damaged in transit, and in most cases, we will not issue a partial refund to compensate the damage, if an item is not in good shape, it is assumed that we must see package to asses the damage and contact the carrier. Items must not be used in any way if a package is damaged. We pack our products well but damages while in transit do happen. We will do all we can to fix this issue.


If you need to return an item, please Contact Us with your order number and details of the product you would like to return. We will respond quickly with instructions on how to return items from your order.

 

TEL: 800-997-6031 - For faster service please use the contact form here.


No Order Status by Phone, Please use Email Form Here For Faster Service.

 

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